The marketing and customer journey studio built to fix what's broken
Welcome to Goose & Fox
We find where your customer journey breaks, tell you the truth about why, and fix it ourselves.
No jargon, no AI shortcuts, no disappearing after the deck.
The problem
You've probably felt it already.
Leads that go quiet. A website that promises one thing and a sales call that says another. A customer experience that doesn't quite match the business you know you're running.
You've likely tried things; some ad spend here, a rebrand there, a freelancer who did "the socials" for a few months. None of it told you what was actually wrong.
That's because most of it wasn't diagnosis.
It was a guess.
How we’re different
Most studios sell you a solution before they've understood the problem. We do it the other way round.
We audit your customer journey first; every touchpoint, in the order people actually experience it.
We tell you the truth about what we find, with no jargon. Then we fix it ourselves, by hand.
No automation pretending to be a person. No handoff to a junior team.
Just people who look properly, and do the work.
Proof, not promises
One product. Two completely different customers being sold the same way.
We split the product, the messaging, and the journey in two — built around who was actually buying.
Result: both sides finally found their audience. Not a bigger budget. Because someone finally looked properly.
How we work
We work in three stages, because fixing something properly means understanding it first.
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We find out exactly what's broken in your customer journey — and why.
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We build the fix ourselves: brand, messaging, content, journey — all of it.
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Ongoing support, so problems get caught early, not six months too late.
Let’s talk
The marketing and customer journey studio built to fix what's broken. Let's start with yours.